Last updated: [DATE]

Terms of Use

These Terms of Use govern your access to and use of the [BUSINESS NAME] website and customer portal. By accessing or using our platform, you agree to these terms. Separate hire-specific terms and conditions are set out in your Hire Agreement.

1. About us

[BUSINESS NAME] (ABN [ABN]) operates a water cart hire service. Our registered address is [ADDRESS]. Contact: [EMAIL].

2. The platform

Our platform allows you to:

  • Request a quote for water cart hire
  • Receive and review quotes
  • Confirm bookings and sign hire agreements electronically
  • Track the status of your hire

The platform is provided to facilitate the hire of our equipment. Access is subject to these terms.

3. Accounts and access

  • Access to the customer portal requires authentication via a magic link sent to your registered email address
  • You are responsible for keeping your email account secure
  • You must not share portal access with others or use another person's credentials
  • We may suspend or revoke access if these terms are breached

4. Quotes and bookings

  • A quote submitted through the platform is a request only — it is not a binding contract until we issue a formal quote and you confirm it
  • Quotes are valid for 7 days from the date of issue unless otherwise stated
  • Confirming a booking through the portal indicates your agreement to proceed subject to signing a Hire Agreement
  • Your booking is not confirmed until a Hire Agreement has been signed by both parties and the deposit has been paid
  • We reserve the right to decline any booking request at our discretion

5. Hire agreements

The terms governing the actual hire of equipment — including your obligations, payment terms, bond conditions, damage liability, and cancellation rights — are set out in your Hire Agreement. The Hire Agreement is the binding contract for your hire. These Terms of Use do not supersede or modify the Hire Agreement.

6. Acceptable use

You must not use our platform to:

  • Provide false or misleading information
  • Attempt to gain unauthorised access to any part of our systems
  • Interfere with the operation of the platform
  • Use the platform for any unlawful purpose

7. Intellectual property

All content on this platform, including text, images, and software, is owned by or licensed to [BUSINESS NAME]. You may not reproduce, distribute, or create derivative works without our written consent.

8. Limitation of liability

To the extent permitted by law, [BUSINESS NAME] is not liable for any indirect, incidental, or consequential loss or damage arising from your use of the platform, including loss of data, business interruption, or loss of revenue. Our total liability to you in connection with the platform (separate from the Hire Agreement) is limited to [AMOUNT — e.g. $500 AUD].

Nothing in these terms excludes rights you have under the Australian Consumer Law that cannot be excluded.

9. Privacy

Our collection and handling of personal information is governed by our Privacy Policy.

10. Changes to these terms

We may update these terms from time to time. Continued use of the platform after changes are posted constitutes acceptance of the updated terms. We will notify registered users of material changes by email.

11. Governing law

These terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of NSW.

12. Contact

Questions about these terms? Contact us at [EMAIL].