Last updated: [DATE]

Cookie Policy

This policy explains how [BUSINESS NAME] uses cookies and similar technologies on our website and customer portal.

1. What are cookies?

Cookies are small text files stored on your device by your browser when you visit a website. They allow the site to remember information about your visit and are widely used to make websites function correctly and to provide analytics.

2. Cookies we use

We use a small number of cookies, all of which are necessary for the platform to function:

CookiePurposeDurationType
sb-*Stores your authentication session so you stay logged in to the customer portalSession / 1 weekEssential
__vercel_*Set by our hosting provider (Vercel) for load balancing and edge network routingSessionEssential

We do not use analytics cookies, advertising cookies, or any third-party tracking cookies. We do not use Google Analytics or any similar tracking services.

3. Essential cookies

All cookies we use are essential for the platform to operate — specifically, to keep you authenticated in the customer portal. Because these cookies are strictly necessary, we do not require your consent to set them under applicable law. However, you may disable cookies in your browser settings; doing so will prevent you from logging in to the customer portal.

4. Third-party cookies

Some third-party services we use may set their own cookies when you interact with embedded content or links. This may include SignWell when you open a hire agreement for signing. We do not control these cookies — please refer to the relevant provider's cookie policy.

5. Managing cookies

You can control cookies through your browser settings:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Safari: Preferences → Privacy
  • Firefox: Settings → Privacy & Security
  • Edge: Settings → Cookies and site permissions

Note that blocking essential cookies will prevent login to the customer portal.

6. Changes to this policy

We may update this policy if we add new functionality that uses additional cookies. The current version is always available at this URL.

7. Contact

Questions about our use of cookies? Contact us at [EMAIL].